AI Customer Service & Assistants

Overview

Customers expect a quick answer — even after hours or when you’re busy with other work. We build AI assistants trained on your own information that reply instantly, collect the details you need and hand over to a person when it matters.

What’s included

• An assistant for your website chat, email, Facebook Messenger or WhatsApp
• Answers based on your own FAQs, services, policies and price lists
• Lead qualification questions and a clean hand-over to your team
• Appointment booking connected to your calendar or booking system
• Clear rules on what the assistant can and can’t say, with human escalation
• Testing with real questions before launch, then tuning based on actual conversations

Example uses

• Answering “Do you service my area?” and “How much is a call-out?” at 10pm
• Capturing job details and photos before a quote is prepared
• Booking, confirming and rescheduling appointments

Examples are illustrative. What we build depends on your business, systems and data.

How it works

1. 01

   Free 30-min consult

2. 02

   Scope & success measures agreed in writing

3. 03

   Build, test & train

4. 04

   Optional ongoing support

Common questions